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Product tour

Follow the full life of an instrument.

PianoHelm keeps the operational record connected as a piano moves from purchase order to receiving, workshop, showroom, sale and delivery.

Inventory48 active instruments
Add instrument
Search stock, serial, make or model
Stock #InstrumentStatus
PH-10482Hartwell Model BOn floor
PH-10477Riverton Concert 214In service
PH-10461Northstar C7Incoming
PH-10455Allegro GX-3On floor
PH-10441Kingsley BBReserved

Guided workflow

One instrument. Seven connected stages.

Stage 1

Acquire

Purchase order and vendor context begin the instrument record.

Current state stays visible
History remains attached
Permissions govern changes
Audit context is preserved

Operational workspaces

The detail behind the lifecycle.

Inventory

Search by stock number, serial, make, model, barcode or legacy identifier. Current status and location are visible without losing their history.

Purchasing & acquisition

Connect purchase orders, receipts, vendor invoices and allocated freight to the units they funded.

Reconditioning & service

Plan and record service work, then post actual cost to the instrument without counting it twice.

Customer records

Keep customer relationships connected to instruments, sales and service history while Paddle CRM handles marketing engagement.

Reporting

Review aging, invested cost, margin and reconciliation from the same operational data your team uses every day.

Multi-location operations

Move inventory between showrooms, receiving areas and workshops with shared visibility and role-aware access.

Bring the record you already have.

Map spreadsheet or legacy-system fields, validate rows before import, preserve source data and isolate rows that need correction.

Explore migration

Connect the customer conversation.

PianoHelm remains the operational system of record while Paddle CRM manages marketing activity and customer engagement.

See the Paddle CRM connection

Explore it yourself

Step inside a sample PianoHelm workspace.

Browse inventory, purchasing, reconditioning, customers and reports using entirely fictional data. The experience is read only and never touches a live dealership.

Product tour questions

Is PianoHelm only inventory software?

No. Inventory is the operational backbone, connected to purchasing, receiving, service and reconditioning, customers, sales, delivery, costing and reporting.

Does it work across more than one location?

Yes. Inventory can move among showrooms, workshops and receiving areas while each organization controls team access through roles and permissions.

Do I need to replace Paddle CRM?

No. PianoHelm is the operational system of record; Paddle CRM remains the home for marketing engagement. The connection synchronizes the supported customer and contact context between them.

Ready to run your piano business from one system?

See how PianoHelm fits your inventory, your locations and the way your team already works.