The operating system built for piano businesses.
Bring inventory, purchasing, reconditioning, customer records, reporting and multi-location operations into one connected system designed around how piano businesses actually work.
| Stock # | Instrument | Status | |
|---|---|---|---|
| PH-10482 | Hartwell Model B | On floor | Main showroom |
| PH-10477 | Riverton Concert 214 | In service | Workshop |
| PH-10461 | Northstar C7 | Incoming | Receiving |
| PH-10455 | Allegro GX-3 | On floor | North showroom |
| PH-10441 | Kingsley BB | Reserved | Main showroom |
See how PianoHelm works before the conversation.
Explore a read-only sample workspace with fictional inventory, purchase orders, reconditioning work, customers and reporting.
Generic inventory tools were not designed for pianos.
They were not built around serial-numbered instruments worth tens of thousands of dollars, floor and consigned inventory, incoming units in transit, reconditioning work that changes what an instrument cost you, long customer relationships, or operations spread across multiple showrooms. PianoHelm is.
Every part of the operation, in one system.
Inventory Management
Every instrument tracked at serial-number level, with status, location, acquisition details, notes and documents in one record.
Explore Inventory ManagementPurchasing & Acquisition
Purchase orders, incoming units, freight and vendor invoices tied to the instruments they paid for — so landed cost is real.
Explore Purchasing & AcquisitionReconditioning & Service
Work orders and restoration costs flow into the instrument's cost record instead of disappearing into a separate system.
Explore Reconditioning & ServiceCustomer Records
A connected history of every relationship — instruments viewed, purchased, serviced and traded — ready for your CRM.
Explore Customer RecordsReporting & Analytics
Margins, aging, flooring exposure and cost reconciliation built on the ledger, not on spreadsheets assembled after the fact.
Explore Reporting & AnalyticsMulti-Location Operations
Centralized visibility across every showroom and workshop, with role-aware access for each team.
Explore Multi-Location OperationsEvery instrument, exactly where it is.
- Serial-number-level tracking with stock numbers, barcodes and legacy IDs side by side
- Status and lifecycle visibility from incoming unit to sold and delivered
- Location tracking across showrooms, workshops, warehouses and consignment
- Acquisition details, notes, photos and documents attached to the instrument
- Fast, flexible filtering and search built for large inventories
| Stock # | Instrument | Status | |
|---|---|---|---|
| PH-10482 | Hartwell Model B | On floor | Main showroom |
| PH-10477 | Riverton Concert 214 | In service | Workshop |
| PH-10461 | Northstar C7 | Incoming | Receiving |
| PH-10455 | Allegro GX-3 | On floor | North showroom |
| PH-10441 | Kingsley BB | Reserved | Main showroom |
Map your columns
Match your existing fields to PianoHelm — your labels stay visible
Validate before import
See problems before anything is written
Isolate problem rows
Good rows import; problem rows wait for correction
Keep the original data
Every source row is preserved for reconciliation
Bring your existing inventory with you.
Years of inventory history shouldn't be the reason you stay on a system that holds you back. PianoHelm's import engine maps your existing fields, validates before anything is written, imports the good rows and isolates problem rows for correction — while preserving your original data for reconciliation.
PianoHelm + Paddle CRM.
PianoHelm runs the operation; Paddle CRM runs the customer conversation. Customer and contact records stay synchronized between the two, and you can open the corresponding CRM record straight from a PianoHelm customer — keeping operational data and customer engagement connected.
PianoHelm
Operations
Paddle CRM
Customer engagement
Every location, one picture.
See inventory, work in progress and sales across every showroom and workshop from one system. Role-aware access means each team member sees and changes exactly what their job requires — nothing more.
Location 1
Main showroom
Inventory and work status visible in one shared view
Location 2
North showroom
Inventory and work status visible in one shared view
Location 3
Receiving
Inventory and work status visible in one shared view
Location 4
Restoration shop
Inventory and work status visible in one shared view
Built for businesses that take their data seriously.
Every organization's data is separated and enforced at the database level, not just hidden in the interface. Role-based permissions control who can view and change what, and operational changes are recorded in an audit history.
Tenant separation
Isolation enforced by the database on every query
Role-based access
Custom roles and permissions per organization
Audit history
Operational changes recorded with who and when